Membership Committee

The Membership Committee focuses on recruitment and retention. The committee actively reaches out to prospective members and non-renewals. The committee evaluates potential benefits and services and makes recommendations to the WQA Board of Directors. In addition to recruitment and retention, the committee also focuses on encouraging members to consider applying for WQA’s new membership recognition program Business Excellence (BE).

In addition to recruitment and retention, the committee is also responsible for designing the business education programs for Convention. The committee is responsible for identifying speakers and topics related to the business operations of WQA members. 

Committee Charges:

  1. Develop recommendations for recruitment and retention of members, to include ideas for new delivery platforms, member services/benefits by relevant member segments, and engagement strategies via staff and peer-to-peer contact.  
  2. Provides insight on specific membership segments and suggests recruitment and retention strategies including engagement strategies via staff and peer-to-peer contact.
  3. Serves as recruiters to elicit membership and increasing dues payments from selected members.
  4. Serves as a sounding board relative to new membership benefits, as well as differentiating benefits by membership categories; including, but not limited to Dues Honor Roll members.
  5. Review Bylaws to ensure membership categories and requirements are in align with current practice and make recommendations to Board of Governors as necessary.
  6. Provide insight and recommendations to the Board of Governors as it relates to findings from the membership audit. 
  7. Reviews results of member surveys and provides recommendations for how WQA can employ key findings.
  8. Make recommendations to the BOG for Leadership Awards. 


What We Are Looking For:

  • WQA member individuals representing all categories (e.g. manufacturers, suppliers, dealers, allied located domestically and internationally)
  • Enthusiasm about the purpose and benefit of supporting WQA
  • Individuals able to use a "soft" sales approach
  • Willingness to make contact (phone calls/emails) to nonmembers independently*

Key Skills/Experience:

  • Excellent communication skills
  • Relationship-building skills
  • Opportunity to be in contact with industry professionals, outside of one's own company colleagues, not a requirement
  • Sales and marketing experience is an advantage, not a requirement

Frequency of Meetings:

  • In Person Meetings: WQA Convention & Exposition, Mid-Year Leadership Conference
  • Conference Calls: Monthly
  • Call-a-thon*: 30 minutes, monthly (held immediately after Conference call)

Staff Liaison: Membership and Development Director Jackie Price Osafo

Membership Committee Roster
Name Role Company
Alex Duffine  Chairperson Duff Company
Kurt Gruett  Vice Chairperson Water-Right, Inc. 
Todd Furbee Member Delta Pure Filtration 
Buzz Goldstein  Member Charger Water Treatment Products, LLC
Daina Grace  Member Texas Water Quality Association
Douglas Haring  Member Clack Corporation
Denise Heskett-Al-Kharusy  Member KDF Fluid Treatment, Inc.
Keith Huebner  Member Global Water Services 
Christopher Lane Member Culligan Water of the Low Country
Paul Moorman  Member Culligan, The Good Water Company 
Derek Packard  Member Culligan Water Conditioning 
Nalin Piyabongkarn Member Cargill Salt
Nicole Reisdorfer Member Allied Purchasing Company 
Jackie Price Osafo  Staff Liaison Water Quality Association

A call for volunteers is issued each January.